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This Privacy Policy (the "Policy") governs the manner in which Sushanta Kumar Padhan / EFT Empowerment Hub or "We" on this hub.sushantakumarpadhan.in ("Platform") collects, uses, maintains and discloses information of its users. The Policy also describes the practices that We apply to such user information, user's privacy rights and choices regarding their information. This Policy applies to all users of the Platform (referred to as "Learners", "You", "Your").
By accessing and using the Platform, providing Your Personal Information, or by otherwise signalling Your agreement, You consent to the collection, use, and disclosure of information described in this Policy and Terms of Use. If You do not agree with any provisions of this Policy, You should not access or use the Platform.
Please read this Policy carefully prior to accessing our Platform. If you have any questions, please contact us at the contact information provided below.
"Personal Information" shall mean information which identifies a Learner — first and last name, identification number, email address, age, date of birth, gender, location, photograph and/or phone number provided at the time of registration or any time thereafter on the Platform.
"Sensitive Personal Information" shall include: (i) passwords and financial data (except truncated last four digits of credit/debit card); (ii) health data; (iii) official identifier or proof of identity documents (biometric data, Aadhaar, social security number, driver's licence, passport, etc.); (iv) information about sexual life, race, ethnicity, political or religious belief; (v) account details and passwords, PAN; or (vi) other data categorised as 'sensitive personal data' under the IT Rules 2011, DPDP Act 2023, GDPR and/or CCPA ("Data Protection Laws").
Usage of the term 'Personal Information' shall include 'Sensitive Personal Information' as applicable to the context.
We may collect both personal and non-personal identifiable information from You in a variety of ways. Please note:
a) Personal Identifiable Information: We may collect your name and email address to enable Your access to the Platform. We will only collect this if voluntarily submitted by You. You can refuse to provide it, though this may prevent access to certain features.
b) Non-Personal Identifiable Information: When You interact with our Platform, we may collect non-personal information such as browser name, language preference, referring site, date and time of requests, operating system, IP address, device name, OS version, app configuration, and usage statistics (collected via third-party services for error logging and analytics — "Log Data").
c) Cookies: Our Platform may use cookies to enhance user experience. We do not use cookies explicitly ourselves, but third-party code and libraries embedded in the Platform may use cookies to collect information and improve their services. You may set Your browser to refuse cookies, though some parts of the Platform may not function properly if you do so.
We may collect and use Your Personal Information for the following purposes:
a) Platform Access & Services: To allow You to access the Platform and services — including customer service, purchase fulfilment, user verification, and resolving technical issues. Legal basis: consent or legitimate interests.
b) KYC Verification: Where required by applicable law or regulation, we may use Your information to conduct Know Your Customer (KYC) verification. Legal basis: consent or legitimate interests.
c) Platform Improvement & Safety: To improve and customise our Platform and to detect, prevent, and take measures against fraud, criminal activity, misuse, or threats to the safety of our users or third parties. Legal basis: consent or legitimate interests.
d) Communications & Marketing: To communicate with You about Your orders, new offerings, updates, and feedback. If You wish to unsubscribe from marketing emails at any time, please write to us at connect@sushantakumarpadhan.in.
e) Service Providers: We may engage trusted third-party companies to facilitate our service, provide services on our behalf, or analyse how our Platform is used. These third parties have access to Your Personal Information only to perform tasks assigned to them on our behalf and are obligated not to disclose or use it for any other purpose.
All Learners have the following general rights. Specific rights may vary based on your country of residence — please see the country-specific sections below.
To exercise any of these rights, use the options available in your Platform account, or write to us at connect@sushantakumarpadhan.in.
You may exercise rights only with respect to your own Personal Information. We may ask you to verify your identity before processing a request.
We take all reasonably necessary measures to protect Your Personal Information against unauthorised access, use, alteration, or destruction. We limit disclosure of Your information to:
We may also disclose information in good faith where necessary to comply with applicable laws; protect the rights, property, or safety of our users; or detect, prevent, or investigate criminal activity or fraud.
The Platform may contain links to websites and services of partners, suppliers, sponsors, or other third parties. We are not responsible for the content, privacy practices, or policies of these external sites. Browsing or interacting with any third-party website is subject to that website's own terms and privacy policies.
Your information — including Personal Information — is stored, processed, and transferred on Amazon Web Services (AWS) servers and databases located in India. Depending on the location of our affiliates and service providers, data may also be stored or processed in other countries.
Countries outside India may have different (and potentially less stringent) privacy laws. Personal Information transferred to such countries may be subject to local laws, governmental inquiries, or court orders. If you use the Platform from outside India (including USA, EU, EEA, or UK), your information may be transferred to and processed in India. By accessing our Platform or providing us with information, you consent to this transfer.
We retain Your information for as long as necessary for the purposes stated in this Policy, including compliance with legal obligations and business requirements.
Some publicly posted content (comments, feedback, etc.) may not be fully deletable, but we will anonymise your Personal Information so that you can no longer be individually identified in association with it. We will never disclose de-identified information in a way that re-identifies you.
To access, modify, or delete your information, use the options available in your Platform account or email us at connect@sushantakumarpadhan.in.
We may modify, revise, or update this Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage You to check the Platform regularly to stay informed of any changes. Unless stated otherwise, our current Policy applies to all information we hold about You.
If you have any questions about this Policy, wish to exercise your rights, or have concerns about privacy or grievances, please write to us with a thorough description:
We aim to respond to all grievances within 48 hours on working days.
If you are located in India, you may have the following rights under the Digital Personal Data Protection (DPDP) Act 2023 and the Personal Data Protection Bill (PDPB). To exercise these rights, use your account settings or write to us at our Grievances email.
If you are located in the United Kingdom, European Union, or European Economic Area, you have the following rights under the UK and EU General Data Protection Regulation (GDPR). Submit requests to connect@sushantakumarpadhan.in.
You also have the right to lodge a complaint with your national Supervisory Authority. For a list of EU supervisory authorities, visit: edpb.europa.eu
We collect and process your Personal Information only where we have a valid legal basis. The specific legal basis depends on the type of information and the context of processing.
If you are a California state resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Categories of Information Collected (CCPA):
CCPA Data Practices (Last 12 Months):
How to Submit a CCPA Request: Submit a Request to Know or Request to Delete by emailing connect@sushantakumarpadhan.in. We may ask you to verify your identity (name, email, mobile number) before processing your request. Authorised agents may submit requests on your behalf if you provide signed permission or power of attorney under California Probate Code.
We're here to help. Write to us at any time:
Also read: Terms of Use · Refund Policy
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